Refund Policy

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• Appointments canceled more than 24 hours in advance are eligible for a full refund for that session.

• Cancellations made within 24 hours of the scheduled appointment, or missed appointments (“no-shows”), will incur a $75 late cancellation fee for therapy and life coaching sessions, regardless of session type or duration.

• Cancellations within 24 hours or no-shows for yoga classes or group sessions will be charged at the full session rate.

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Late Cancellation Fee Policy

The $75 late cancellation fee is applied consistently to all therapy and life coaching clients, regardless of the reason for cancellation. This policy is in place to ensure fairness and consistency for all clients, as well as to respect the time and availability of our clinicians

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When an appointment is reserved, that time is held exclusively for you. Late cancellations and missed appointments prevent other clients from accessing care, including those on waitlists. Applying this policy uniformly allows us to maintain ethical, equitable, and sustainable practices in alignment with professional standards of care.

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Medicare & Medicaid Considerations

For clients utilizing Medicare or Medicaid, late cancellation and no-show fees may be subject to additional regulations depending on state and payer guidelines. In many cases, providers may charge a missed appointment fee if the policy is clearly communicated in advance and applied consistently to all clients, regardless of insurance status. Clients are encouraged to review their specific plan guidelines.